Assessment for
Collegiate Programs

Collegiate Track

10/09/20, 12:00PM - 1:00PM PT

About the Workshop

As colleges and universities design, maintain, or advance their programs, it is essential that university administrators integrate assessment to continue to evaluate and progress their program. This presentation will contain three core components. First, attendees will learn recommendations for assessment depending on the level of development of their program. Second, the presenter will provide examples of assessment completed by DePaul University as they work to develop the program. To conclude the session, attendees will view effective examples of data sharing from DePaul.

For the purposes of this presentation, I have identified five potential situations for staffing, coaching and player operations that may exist on a paradigm. During the session, attendees will receive recommendations surrounding assessment to support a program that exists in this part of the paradigm, and will understand basic concepts around data collection to maintain their current level of support or perhaps advance to another level in the paradigm.

Levels across the paradigm include:

Example 1: Program is completely student managed, with little to no institutional support.

Example 2: University exploring Esports program or in early stages of development; program receives basic levels of support but still relies heavily on students and staff who are doing Esports-affiliated work in addition to their day to day responsibilities.

Example 3: Program has some part-time staffing resources allocated; Student managed components have a pipeline to communication with university administration.

Example 4: Program has at least one full-time staff member dedicated to program (may also serve as a coach); Student managed components collectively organize and have a pipeline to communication with university administrators.

Example 5: Program receives full institutional backing- complete with staffing for program management and established positions for game-specific coaching support. Student managed components appropriately integrate staffing support where necessary, which establishes connection points to move in tandem with university administration.

In addition to the above paradigm, this session will include an overview of some of DePaul University’s data collection and how that data collection has influenced decisions around program development. Specifically, the session will review results from the Winter 2018 Gaming Interest Survey, Winter 2020 Sense of Belonging Survey, and quarterly demographic information.

To conclude the session, examples will be provided on how to effectively tell the story of a program utilizing data to maintain or further develop an Esports program.

Courtney James, M.S.

Director of Student Involvement & Esports, DePaul University

Courtney James currently serves as the director of Student Involvement & Esports at DePaul University. In her role, she supervises student organizations, campus activities, fraternity & sorority life, and Esports. With DePaul’s Esports program launching in 2018, she serves as the lead staff member overseeing student experiences- including competitive and recreational components. She serves as the co-chair to the National Association of Campus Activities & NIRSA Joint Task Force on Esports. Additionally, she serves on numerous nation-wide Esports working groups and educational advisory committees.

Previous honors include the 2018 DePaul University Innovation Award, 2017 DePaul University Division of Student Affairs Collaboration Award, 2015 NACA Legacy Award, and the 2013 University of Central Oklahoma Advisor of the Year.

Courtney completed her bachelor's degree at Augustana College (IL) and her master's degree at Western Illinois University.